Frequently asked questions

A conversation about your concerns and expectations, a thorough examination and a discussion of possible next steps. The goal is a clear picture before any treatment is planned.

If you have previous X-rays, records from other treatment or a list of medication you take — bring them. They're not required, but they help complete the picture.

Usually not, unless you want it and the case allows it. We first build a diagnosis and a plan; treatment starts when you're informed and ready. With acute pain, of course, we help straight away.

Online through this site, by phone, or via the enquiry form. Online booking shows real available slots.

Yes. Use the link in your confirmation or call us. We appreciate at least one working day's notice so the slot can go to another patient.

Tuesday to Friday, 10:00 to 18:00.

Tell us openly — it's more common than you might think. We work at your pace, explain each step in advance and stop whenever you ask. Nothing happens without your agreement.

Of course. The first meeting can be just a conversation and a look, without any procedures, if that feels more comfortable.

Costs depend on the individual case and are determined after an examination and diagnostics. Before any treatment starts you receive a clear plan with the stages and the cost.

Yes. The plan sequences treatment by priority and can be spread over time in a way that works for you — urgent and important things first.

Sometimes new findings emerge during treatment. In that case we stop, explain what we've found and discuss adjustments together before continuing.

For most people — every 6 to 12 months. The right interval for you is agreed based on the condition of your teeth and gums.

Most patients tolerate it well. With more sensitive teeth we work more gently — tell us if you feel discomfort.

Modern anaesthesia allows most procedures to be carried out without pain. We work gently and monitor how you feel throughout. Complete painlessness can't honestly be promised, but discomfort can be kept to a minimum.

It depends on its size, position and your hygiene. Fillings aren't permanent — regular check-ups let us monitor them and renew them in good time.

When the damage is too extensive for the tooth to hold a stable filling — for example after root canal treatment or with large old restorations. The assessment is individual.

Contact us as early as possible during opening hours — we try to see urgent cases the same day. With severe swelling, difficulty breathing or swallowing, or facial trauma, seek emergency care immediately or call 112.

Contact us immediately. For a fully knocked-out permanent tooth, time is critical — if possible, place the tooth in a cup of milk or saline and come straight away.

Yes — examinations and all communication can be conducted in English.

Yes — on request you'll receive information about the treatment performed, which you can share with your dentist in another country.